CLIENT INFORMATION


FEES

My hourly private practice fee is $125.00/hour (this includes HST). Those who are coming for counselling as part of an EAP program have their fees covered by their company. Please check with your plan/benefit provider to confirm if they cover registered psychotherapists (RP). My registration number with CRPO is 001064 and I am listed as “Josephine Galardo.”

Please be aware that there is an additional and separate fee should you require any formal documentation for your doctor, lawyer or insurance company. We will review and discuss this together if this appears to be needed.

CANCELLING AN APPOINTMENT

I do require 24 hours notice of a cancellation for all appointments for you to avoid being charged for the missed session.

I am happy to reschedule any appointment if you are sick with the flu or serious cold especially during the winter months. Everyone maintaining good health is more important to me. Please do not show for an appointment if you are feeling sick. We can arrange for a telephone consult if you cannot wait for the next scheduled appointment.

WHAT TO EXPECT

Here is a guideline of what you can expect to have happen in the first few sessions and when you call to set up an appointment for private counselling.

I offer a free 15 minute call to determine if I can provide you with what you need and to gather personal information. These are basic questions mostly about contact and the reasons for coming to counselling.

Those of you coming through your EAP program will be asked some basic information from your direct provider and our discussion will take place during your first session with me rather than on the phone when we set our appointment time. Your provider will call me and I will return a call to you only to set up an initial time for us to meet. Your EAP provider will have their own required documentation of consents, releases and terms that we will review together when we meet.

In the first two sessions we will review your history with the presenting concerns, confidentiality, privacy and consents.

What are you intending to achieve by coming for counselling?

The initial focus is on exploration and specific identification of your goals, your strengths, what has worked in the past and what is blocking the path to success. If your intent is to learn EFT I will teach you the EFT basic recipe protocol and coach you on this method. I intuitively integrate various intervention techniques ranging from thoughtful questions, visualization, relaxation, cognitive and or behavioural strategies. You might be offered “homework” tasks or suggested reading for yourself, as a couple or a family between sessions.


For further details on privacy and confidentiality please see client information and consent form.
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